Privacy Policy
Effective Date: October 14, 2025
Last Updated: October 14, 2025
Introduction
Buckeye Pole Vault Academy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the BPVA Calendar mobile application (the “App”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when registering for the App or updating your profile:
- Account Information: Name, email address, password
- Profile Information: Age, skill level, role (athlete/coach/parent), preferred training location
- Contact Information: Phone number (optional)
- Profile Photo: User-uploaded images (optional)
Automatically Collected Information
When you use the App, we may automatically collect:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features accessed, pages viewed, time spent on pages
- Log Data: IP address, browser type, access times, crash reports
- Location Data: Approximate location (with your permission) for event location features
Information from Third Parties
We may receive information from:
- Authentication Services: If you sign in using third-party services (e.g., Google, Apple)
- App Stores: App download and installation data from Google Play or Apple App Store
How We Use Your Information
We use your information to:
- Provide Services: Create and manage your account, display personalized event schedules
- Send Notifications: Deliver push notifications about schedule changes, events, and announcements
- Improve the App: Analyze usage patterns to enhance features and functionality
- Communicate: Respond to inquiries and provide customer support
- Security: Detect, prevent, and address technical issues and fraudulent activity
- Legal Compliance: Comply with legal obligations and enforce our Terms of Service
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With Your Consent
We may share your information when you give us explicit permission to do so.
Service Providers
We may share information with third-party service providers who perform services on our behalf:
- Cloud hosting providers
- Analytics services
- Push notification services
- Customer support tools
These providers are contractually obligated to protect your information and use it only for specified purposes.
Academy Staff
Coaches and authorized academy staff may access your profile information and attendance records as necessary to provide training services.
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as:
- Court orders or subpoenas
- Legal processes
- Protection of our rights, privacy, safety, or property
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication processes
- Regular security assessments
- Limited access to personal information by authorized personnel only
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights:
Access and Portability
Request access to the personal information we hold about you and receive a copy in a portable format.
Correction
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
Opt-Out
- Marketing Communications: Unsubscribe from promotional emails
- Push Notifications: Disable in app settings or device settings
- Location Data: Disable location services in device settings
Objection and Restriction
Object to or request restriction of certain processing of your personal information.
To exercise these rights, please contact us at [email protected].
Data Retention
We retain your personal information for as long as necessary to:
- Provide the services you requested
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal purposes.
Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
For users aged 13-17, we recommend parental guidance and involvement in setting up and using the App.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.
Third-Party Links and Services
The App may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
Push Notifications
We use push notifications to send you important updates about:
- Schedule changes and event cancellations
- New events and announcements
- Reminders for upcoming events
You can manage push notification preferences in the App settings or your device settings.
Analytics and Cookies
We use analytics tools to understand how users interact with the App. These tools may use cookies or similar technologies. You can control cookie preferences through your device settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy in the App
- Sending a notification through the App
- Updating the “Last Updated” date at the top of this policy
Your continued use of the App after changes become effective constitutes acceptance of the updated policy.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to deletion
- Right to non-discrimination for exercising your rights
To exercise these rights, contact us at [email protected].
European Privacy Rights
If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR):
- Right to access, correct, or delete your personal data
- Right to data portability
- Right to object to processing
- Right to restrict processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
Our legal basis for processing your information includes:
- Consent: When you provide explicit consent
- Contract: To fulfill our contractual obligations to you
- Legitimate Interests: For our legitimate business interests, balanced against your rights
- Legal Obligations: To comply with applicable laws
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Mail: Buckeye Pole Vault Academy, [Address]
For general app support, visit our Support Page.
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