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My Profile

Overview

The My Profile feature allows athletes and parents to view and manage their personal information, emergency contacts, and family relationships. Keep your profile up to date to ensure coaches and admins can reach you in case of emergencies and that your information is accurate for registration and competitions.

Features

Profile Information

Athletes:

Parents:

Emergency Contacts

Family Linking

How to Use

Accessing Your Profile

  1. Navigate to Profile
    • Open hamburger menu (☰)
    • Select “My Profile”
    • View your profile screen
  2. Profile Display
    • See all your information
    • View current details
    • Check emergency contact
    • Review family links

Editing Profile (Athletes)

  1. Open Edit Mode
    • Tap “Edit Profile” button
    • Or tap edit icon (pencil)
    • Profile fields become editable
  2. Update Personal Information
    • Name: Full legal name
    • Email: Your email address
    • Birth Date: Select from date picker
      • Used for age verification
      • Required for competitions
      • Cannot be changed frequently
  3. Update Emergency Contact
    • Contact Name: Person to call in emergency
      • Parent, guardian, or emergency contact
      • Required field
    • Phone Number: Valid phone number
      • Format: (xxx) xxx-xxxx or xxx-xxx-xxxx
      • Must be reachable
      • Validated for proper format
  4. Save Changes
    • Tap “Save” button
    • Changes sync to your account
    • Confirmation message appears
    • Profile updated immediately

Editing Profile (Parents)

  1. Open Edit Mode
    • Tap “Edit Profile” button
    • Edit icon in app bar
    • Fields become editable
  2. Update Information
    • Name: Your full name
    • Email: Contact email address
    • Emergency Phone: Your phone number
      • Used to reach you about your athlete
      • Required field
      • Must be valid format
  3. Save Changes
    • Tap “Save”
    • Updates sync immediately
    • Confirmation shown

Managing Family Relationships

Athletes Linking to Parents

  1. View Current Links
    • Profile shows “Linked Parent” section
    • See currently linked parent(s)
    • Parent name and contact info displayed
  2. Add Parent Link
    • Contact admin to link to parent account
    • Admin manages relationships
    • Ensures security and accuracy
  3. Linked Parent Benefits
    • Parent can view your profile
    • Parent receives updates about you
    • Emergency contact coordination
    • Streamlined communication

Parents Viewing Linked Athletes

  1. View Linked Athletes
    • Profile shows “Linked Athletes” section
    • List of your athlete(s)
    • Athlete names displayed
  2. Access Athlete Information
    • Tap on linked athlete
    • View athlete’s profile
    • See emergency contact information
    • Monitor athlete’s account status
  3. Managing Links
    • Contact admin to update relationships
    • Add/remove athlete links
    • Correct relationship errors

Profile Fields Explained

Personal Information

Name

Email

Birth Date (Athletes Only)

Emergency Contact Information

Contact Name

Contact Phone

Family Relationships

Best Practices

Keep Information Current

Update Immediately When:

Regular Reviews:

Emergency Contact Guidelines

Choose Contact Who:

Multiple Contacts:

Privacy & Sharing

Keep Private:

Share When Appropriate:

Troubleshooting

Can’t Edit Profile

Check Sign-In:

Permission Issues:

App Issues:

Phone Number Not Validating

Format Requirements:

Remove Extra Characters:

Still Not Working:

Email Changes Not Saving

Verify Email Format:

Account Considerations:

Contact Admin:

Verify Relationship:

Check Account:

Sync Issues:

Privacy & Security

Your Information

Who Can See:

Protection:

Data Usage

How We Use Your Info:

We Don’t:

Account Security

Protect Your Account:

Suspicious Activity:

Tips for Athletes

Profile Accuracy

Emergency Contact

Family Connections

Tips for Parents

Supporting Your Athlete

Your Profile

Communication

Need Help?

Common Questions

Q: How do I change my birth date? A: Contact an admin. Birth dates are restricted to prevent errors and ensure competition eligibility accuracy.

Q: Can I link multiple athletes as a parent? A: Yes, parents can be linked to multiple athletes. Contact admin to set up additional links.

Q: What if my emergency contact changes? A: Edit your profile immediately to update emergency contact name and phone number.

Q: Can I use a parent as my profile login? A: Athletes should have their own accounts. Parents have separate accounts linked to their athletes.

Q: Why can’t I edit certain fields? A: Some fields are admin-controlled for security and accuracy. Contact admin for changes.

Contact Support

If you need help:

  1. Verify you’re signed into correct account
  2. Check that you have internet connection
  3. Try signing out and back in
  4. Contact coach or admin for:
    • Birth date corrections
    • Family linking setup
    • Profile access issues
    • Locked or missing fields

Related Documentation: